• AMA Commercial Building - Office 11 - Ras Al Khor Industrial Area 3 - Dubai - United Arab Emirates
  • +971 54 998 5980
  • AMA Commercial Building - Office 11 - Ras Al Khor Industrial Area 3 - Dubai - United Arab Emirates
  • +971 54 998 5980

Privacy Policy

Privacy Policy

At Hala Marhaba, accessible through our website, protecting the privacy of our visitors is one of our highest priorities. This Privacy Policy outlines the types of information we collect and record, and how we use it.

If you have any additional questions or need more information about our Privacy Policy, please feel free to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or that we collect through our website. This policy does not apply to information collected offline or through channels other than our website.


Consent

By using our website, you consent to our Privacy Policy and agree to its terms.


Information We Collect

The personal information you are asked to provide, and the reasons for requesting it, will always be clearly explained at the point we ask you to provide your information.

If you contact us directly, we may collect additional details such as your name, email address, phone number, message contents, attachments, and any other information you choose to share.

If you register for an account or make an inquiry, we may request contact details including your name, company name (if applicable), address, email address, and phone number.


How We Use Your Information

We use collected information in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and enhance our website experience

  • Understand and analyze how visitors use our website

  • Develop new services, features, and functionality

  • Communicate with you for customer service, updates, marketing, and promotional purposes

  • Send service-related or marketing emails

  • Detect and prevent fraudulent activity


Log Files

We follow standard procedures for using log files. These files log visitors when they access our website. Information collected may include IP address, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and click data. This data is not linked to personally identifiable information and is used for analytics, site administration, and demographic insights.


Cookies and Web Beacons

Like most websites, we use cookies to store visitor preferences and optimize user experience by customizing website content based on browser type and other relevant data.

You can choose to disable cookies through your browser settings. More detailed information about cookie management can be found on your browser provider’s website.


Advertising Partners

Third-party advertising partners may use technologies such as cookies, JavaScript, or web beacons in their advertisements and links appearing on our website. These technologies automatically receive your IP address and help measure advertising effectiveness and personalize content.

We do not control third-party cookies used by advertisers.


Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party advertisers or external websites. We recommend reviewing the respective Privacy Policies of third-party providers for detailed information on their practices and opt-out instructions.


Your Privacy Rights

CCPA Privacy Rights (California Residents)
You have the right to:

  • Request disclosure of collected personal data categories and specific data

  • Request deletion of your personal data

  • Request that your personal data is not sold

We will respond to verified requests within one month.

GDPR Data Protection Rights
You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of personal data (under certain conditions)

  • Request restriction of data processing

  • Object to data processing

  • Request data transfer to another organization or directly to you

We will respond to requests within one month.


Children’s Information

Protecting children online is important to us. We encourage parents and guardians to monitor and guide children’s internet activity.

We do not knowingly collect personal information from children under 13. If you believe your child has provided such information on our website, please contact us immediately, and we will promptly remove it.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page and become effective immediately upon posting. We recommend reviewing this page regularly.


Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us through our official website contact channels.